Programs and Services

Call 2-1-1 logo. Tagline says: Help Starts Here

If you are looking for housing or services, please call 2-1-1.

211 Connects Bay Area residents with health and human service programs in their local community. Resources inlcude:
  • Basic Needs – Food, clothing, rent assistance, emergency shelter
  • Physical and Mental health – Crisis intervention, counseling, children’s health insurance
  • Employment Assistance -Job search help, unemployment benefits, education programs
  • Seniors Support – Adult Day Care, meals, transportation
  • Volunteer Opportunities, Disaster Recovery, Free Tax Prep, Holiday Help, Summer Lunch Programs
Call 211 or visit the website

Alameda County Housing Resource Center (HRC) Access Points

Click here to find a Housing Resource Center in your area.

If you are fleeing domestic violence, sexual assault or human trafficking:

  • Call 911 if you are in immediate danger
  • Call 211 or the hotline at 1-800-799-7233 or 1-800-787-3224 (TTY) for services, shelter and housing information

Coordinated Entry

The Coordinated Entry process is an approach to coordination and management of the crisis response system’s resources that allows users to make equity consistent decisions from available information to connect people efficiently and effectively to interventions that will end their homelessness. The Coordinated Entry System is used to connect residents experiencing homelessness to resources in our county’s homeless system.

Learn more here.


Please visit the Alameda County Public Health Department’s COVID-19 website for the latest information about COVID-19 and related resources for those experiencing homelessness including

AC Housing Secure

Health Care for the Homeless

Alameda County Health Care for the Homeless (ACHCH) is a federally-funded health center program housed in the Alameda County Health Care Services Agency, which provides direct care services, and coordinates a network of county and community health clinics and organizations to increase access and improve care for people experiencing homelessness. For more information, including a list of resources for accessing urgent care, primary care, substance use programs, benefits programs and shelter and housing, visit

Safe Parking

The Alameda County Safe Parking program offers local community members who are experiencing homelessness with a safe place to park at night and a place to park during the day that isn’t in local neighborhoods, opportunities to engage with resources and services, and a stable community where they can begin to reconnect with their informal support network. To participate in the 24 hour safe parking program participants must register by calling 510-593-4660 or visiting