Management Team

portrait of Kerry AbbottKerry Abbott

Kerry Abbott joined the Health Care Services Agency as Director of Homeless Care and Coordination at the end of 2019. In this role she directs the OHCC staff and oversees strategic planning related to the County’s homelessness work, facilitates partnerships with cities, and supports the countywide homelessness response system.  

Kerry has worked in homelessness and supportive housing for more than 25 years. She worked at the Tenderloin Housing Clinic in San Francisco for more than a decade, first as Program Director, and later as the agency’s first Deputy Director. She also founded and directed City Housing, Inc. to provide non-profit, client- centered property management, which later merged with the Tenderloin Housing Clinic. 

Kerry launched a consulting practice in 2005, working with housing developers, service providers, and government agencies around the Bay Area. Kerry then served as the first Deputy Director for Programs at the San Francisco Department of Homelessness and Supportive Housing from 2016-2019.  

"I do this work because everyone deserves a home. I am committed to racial equity, services that are compassionate, responsive, and consumer-driven, policies that support the leadership of people with lived experience, and partnering with all members of our community to end homelessness." 

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portrait of Alex BakerAlex Baker
Manager, Homeless Management Information System

Alex received a BA from Sacramento State, an MSW from CSUEB, and began working in Alameda County inpatient/ Outpatient acute and subacute mental health hospitals. After 7 years transitioned into a management role at Life Long Medical as the Director of the mental health department. From that experience took the opportunity to work in high education and developed one of the most well-known Basic Needs programs in the Cal State University system. This program provided food, housing, financial support, clothing, and full wrap around support for the entire student population. This was all possible by securing contracts with Alameda County food bank, Starbucks, Safeway, Menswear house to name a few. This program won most innovative program, was highlighted on all bay area newspapers, media outlets and your local talk radio shows. Since then, has held management positions with Alameda County SAA and Kaiser Permanente TPMG building programs and high performing teams. Most recently rejoined Alameda County Housing and Community Development with the HMIS team.  

Passions outside of work include spending quality time with family, Photography/Cinemaphotography, and playing sports.   

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portrait of colleen budenholzerColleen Budenholzer
Coordinated Entry Program Director

Colleen joined the Alameda County team in June 2019 as the Home Stretch Program Manager. Colleen and her team are responsible for matching and referral to permanent supportive housing and administering the Home Stretch Housing Assistance Fund. Colleen came to Alameda County with 8 years of experience working toward housing justice as a director of shelter programs and a direct service provider. Colleen earned a Master’s of Social Welfare from UC Berkeley. She believes that housing is a basic human right and is passionate about creating systems change and shifting paradigms until all individuals have access to stable housing and the opportunity to thrive.

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portrait of Daniel ScottDaniel Scott
Housing Subsidy Manager 

Daniel received a BA from UC Berkeley, an MPA from CSUEB, and joined Alameda County Housing and Community Development Department (HCD) in 2007 as a Program Specialist supporting Continuum of Care grants. In August 2023 the HCD Homeless Division transferred to OHCC to improve coordination among the County teams that provide support to homeless persons in our County.  Daniel administers multiple grants and contracts that provide supportive services, operations funding, and rental assistance for disabled unhoused persons.  

Passions outside of work include, running along French trail in Reinhardt Regional Park, playing indoor and grass volleyball, swimming in warm waters, and walking for hours in new cities.  

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portrait of Jeannette RodriguezJeannette Rodriguez
Housing Services Director

Jeannette Rodriguez joins the Office of Homeless Care and Coordination management team serving as the Housing Services Director. Prior to joining OHCC, since 2010, Jeannette had been managing a portfolio of federal and state homelessness funding within the Housing and Community Development Department. Jeannette has over twenty-years of public service and nonprofit management experience and is committed to bridging connections with community-based partners. She holds a master’s in Public Administration and a bachelor’s in Anthropology. In her free time, she enjoys camping and outdoor adventures with her family.

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Picture of Suzanne WarnerSuzanne Warner
Policy and Planning Director

Suzanne began her career in homeless services as the Administrative Officer for the VA's Homeless Department at the Palo Alto Health Care System. She took on a dual program manager role in 2008 when Congress authorized the new HUD-VASH program, and began working with local housing authorities to house as many veterans as possible.
In 2012, Suzanne joined Alameda County's Health Care for the Homeless program to support the development and implementation of the Trust Health Center in downtown Oakland. Since that time, Suzanne has held several positions in Alameda County supporting efforts to end homelessness. 

Prior to entering the homeless services sector, Suzanne spent several years as a learning center director and instructional consultant supporting children and adults with learning differences. Suzanne holds a master's in Public Administration and a bachelor's in Psychology. In her spare time, Suzanne enjoys playing classical piano and jogging around town.  

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portrait of Riley WilkersonRiley Wilkerson
Manager, Continuum of Care Strategies and Programs

Riley started working in homelessness in 1988, working at the BOSS Berkeley shelter.  He also worked at Eden I&R and the Marin Housing Authority before coming to Alameda County HCD.  He has been at HCD for 20+ years and during that time has administered nearly every HUD homeless program.   Riley has a BA in Communications from UC Berkeley (Go Bears!) and a MPA from CSU East Bay.   

Riley’s happy place is spending time with his wife of 29 years, his two daughters and tending to his menagerie of two rescue dogs (one visiting from college), two rescue cats, a flock of chickens and a guinea pig. 

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Team Members

Sherry Almandsmith
Housing Specialist II

Sherry Almandsmith joined OHCC in August 2023 from Alameda County Housing and Community Development Department. She administers state and federal grants that fund housing and support services for people who are homeless. Prior to working for Alameda County, she conducted social policy research and program evaluation on services for a range of disadvantaged populations, including job seekers, limited English speakers, people with mental illness, traumatic brain injury, and other disabilities. She holds a joint Master degree in Public Health and City Planning from U.C. Berkeley.

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portrait of Zoe BassZoe Bailey
Supportive Housing Stability Liaison

Zoe Bailey joined the Alameda County Office of Homeless Care and Coordination team in March 2021. As a Supportive Housing Stability Liaison, Zoe is responsible for advocating and creating innovative solutions to supportive housing units with the goal of maintaining stable housing for all tenants.  

Zoe previously served as a Psychiatric Social Worker for San Mateo County Children and Family Services where she was a liaison for the Katie A/ Pathways to Wellbeing program while also providing direct therapeutic services to children and families. 

Zoe earned Master’s degrees in Social Welfare from UC Berkeley. She is passionate about creating spaces of safety and curiosity, advocating for quality care for all and multi-disciplinary collaboration.

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portrait of Schalon WoodsSuzanne Campillo
Information System Analyst

Suzanne joined the Alameda HMIS team in 2021, she is detail-oriented system analyst with 15+ years of                experience in project management, data analysis, technical support, and data quality. Prior to working at Alameda County, she was a senior quality assurance engineer. Suzanne has a BS in Information Systems from Drexel University, Philadelphia, PA.  Outside of work, Suzanne enjoys spending time at National Parks, crafting and spending time with her family.

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Portrait of Yen Yen CaoYen Yen Cao
Administrative Specialist

Yen Yen started at Alameda County Public Health in the Emergency Preparedness Program in 2017, supported the COVID response since the very first day of the pandemic in December 2019 and joined OHCC in August 2022. Yen Yen holds a bachelor’s degree in Hospitality Management. She has managed restaurants and hotels in her prior life. She loves spending her time with her family, trying out local breweries, cooking/baking new recipes, and being a plant mom.

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Jessica Chappell
Administrative Assistant

supports the Shelter plus Care (S+C) Team. S+C is a HUD funded program that provides housing subsidies and supportive services for disabled and homeless persons in the County.  Jessica provides direct support to the S+C email inbox by processing requests and tracking housing referrals and supports the team on various ongoing projects.  Prior to joining Alameda County Jessica worked for more than 15 years in Real Estate and Mortgage Lending.  Outside of work Jessica enjoys photography, cooking, reading and traveling with her family.

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portrait of Kevin CharlesKevin Charles
Housing Office Liaison

Kevin Charles transitioned to OHCC in January 2021 from his position as an Alameda County Behavioral Healthcare social worker at the Juvenile Justice Center. Before coming to Alameda County, Kevin worked for Marin County Mental Health as a school-based clinician and coordinated the juvenile drug courts for Contra Costa County Alcohol and Other Drugs Services. As a Housing Services Liaison, he works with housing and services providers to help residents live the healthiest and freest lives possible.

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Portrait of Celeste de Leon-PereyCeleste de Leon-Perey
Program Assistant

Celeste joined the Home Stretch Program in April 2017. As she has been the public’s first point of contact for Home Stretch, Celeste also supports the team in receiving and processing matches for permanent supportive housing, data entry and reporting, and other related duties. She finds her role beyond rewarding, collaborating with talented co-workers, providers, serving and supporting the community with housing resources for those who need them most. Celeste  spent remarkable 7 years in other Alameda County Agencies’ SSA,HCSA-HR, Assessor  with tasked positions . She enjoys her weekends spending time with her two grandchildren, gardening, taking walks and daytrips with friends and family.

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Picture of Andrea DodgeAndrea Dodge
Housing Community Supports Program Manager

Andrea Dodge has over 24 years of experience developing innovative projects that address the social determinants of health, and leading collaborative efforts among diverse stakeholders to support policy and systems change. She joined Alameda County Health Care Services Agency in 2013. Prior to joining the Office of Homeless Care and Coordination in 2022, her work focused on older adult programs and services, as well as managing procurements and contracts. She served as a member of the Alameda County Age-Friendly Council’s Leadership Team for five years and co-chaired the Council’s Digital Inclusion Workgroup, which in 2022 released a county-wide Older Adult Digital Needs Assessment Survey report. She is excited to join the OHCC team and support systems changes that allow equitable access to housing for all of Alameda County’s residents.

 Andrea holds master’s degrees in Public Health and Social Welfare from the University of California at Berkeley. In her free time, she enjoys hiking, reading, dancing and spending time with friends and family.

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portrait of DeirdreDeirdre Donovan
Data Quality Analyst

Deirdre brings more than 30 years of technology experience in diverse environments, including government, education, law enforcement, healthcare, and software development to her Homelessness Management Information System (HMIS) Administration and Data Quality Management role at HCSA. She has worked in Homelessness systems administration and data management since 2016, for the San Francisco Department of Homelessness & Supportive Housing, for Alameda County Care Connect in the Data Exchange Unit, and for Alameda County Housing & Community Development on the HMIS Systems Administration Team. As a person with lived experience of homelessness, she has an affinity for her work, and special affection for all those committed to ending homelessness. She is currently completing her dissertation in Educational Leadership at San Francisco State University, focusing on systems level trauma informed practices. In her free time, Deirdre loves singing and playing Americana music on guitar, upright bass, and mandola, as well as domestic and international travel. 

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portrait of Schalon WoodsMichael Drane
Coordinated Entry Contracts and Compliance Manager

Michael Drane is the Coordinated Entry Contracts and Compliance Manager for the Coordinated Entry team, working with local partners to ensure that all community members have safe, healthy, and dignified housing where they can thrive. He joined OHCC in July 2023 and brings to the team ten years of experience in housing and homeless services, including six years in Alameda County’s Housing and Community Development Department.  

Michael has a master’s degree in Public Policy from UC Berkeley’s Goldman School and a bachelor’s in History and Geography with a Social Studies teaching certification from Shippensburg University. He enjoys time with his family and learning how the past speaks to the present, spending his free time playing traditional music on the uilleann pipes, researching genealogy, and practicing regenerative agriculture with his flock of sheep.

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Andy Duong
Information Systems Specialist

Andy joined Alameda County in 2015, working at the Probation department servicing mainly JJC in San Leandro.  He was involved in the infrastructure and technology build setup at the recently established ECHOJ site in Dublin.  He joined the HMIS team at HCD in 2017 and has been working in the homelessness side since.  Prior to joining the county, he worked in data forensics in the e-discovery field in Silicon Valley for 7+ years after being acquired by HP.   Andy has a BA in American Studies with an emphasis in Education in Minority Communities from UC Berkeley (Go Bears!).

Andy is an Oakland native and enjoys the outdoors, frequently visiting places like Muir Beach, Stinson, Fort Bragg and others along the northern California coast.

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Portrait of Letty ElenesLetty Elenes
Program Specialist

Letty Elenes is an award-winning strategist with strengths in identifying, developing, and executing the start-to-end process of successful innovative programs. Accomplished increasing engagement, expanding resources, and building relationships with organizational partners. Recognized as a strong advocate leader within the mental health community with the ability to assess and solve problems, resulting in positive outcomes for participants and organizations. She is the co-author of WRAP® for Youth (Wellness Recovery Action Plan) and an international public speaker. Letty joined the Home Stretch team in 2022.

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Portrait of Martha EliasMartha Elias
Senior Management Analyst

As Senior Management Analyst for the Office of Homeless Care and Coordination, Martha works as data lead, assisting with grant and program reporting, data analysis, and data quality.

Martha began her career in direct service to her community which included work as advocate for the homeless at the San Francisco Bar Association’s Homeless Advocacy Project, counselor to survivors of domestic violence with the Chicago Abused Women’s Coalition, and school social worker in the Chicago Public Schools (CPS). She moved from direct service to organizational work when she discovered her passion for affecting her community on a macro level using data. As Data Systems Manager with CPS and Program Portfolio Manager with After School Matters, Martha used her skills to move equity efforts forward for Latinx and Black youth by finding and responding to gaps in programming and outreach. Martha received her Master’s degree from the Jane Addams College of Social Work at the University of Illinois at Chicago.

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portrait of Yaa EninYaa Enin
Senior Financial Services Specialist


Yaa joined the Office of Homeless Care and Coordination as the Senior Financial Services Specialist in October 2021. She received her a BS in Health Science and worked in the public health sector for 9 years focusing on Maternal, Child, and Adolescent Health. Realizing that she had a passion for administration she received an MBA from Cal State East Bay in 2020. She comes to the County of Alameda in hopes of increasing and strengthening her skills in public finance and supporting programs that aim to improve the lives and well-being of people and communities. Yaa enjoys reading, exploring, and traveling in her spare time.

Yaa Enin

Portrait of Anna EricksonAnna Erickson

Anna has been in the administrative support field for over 20 years. She has been with Alameda County since 2002 and joined the Office of Homeless Care and Coordination in June 2020. She manages the calendars of the management team and provides administrative support to the entire team. Anna loves cooking, dancing, singing, and all things purple.

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Portrait of Amy FaulstichAmy Faulstich
Housing Development and Capacity Coordinator

Amy Faulstich joined the Office of Homeless Care and Coordination team in April 2022 to serve as the Housing Development and Capacity Coordinator. Prior to joining OHCC, Amy has been managing projects in partnership with communities at the local level and regionally in the Bay Area for 16 years.  Amy was a Mental Health Services Act Coordinator for Sonoma County for 5 years and has 6 years of experience in suicide prevention and behavioral health workforce development. She holds a master’s in Social Work from San Francisco State. In her free time, she enjoys going to the beach, swimming and riding her bike in Alameda. 

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Portrait of Anna FellersAnna Fellers
Home Stretch Program Manager

Anna and her team are responsible for matching and referral to permanent housing resources across the County as well as administering the Home Stretch Housing Assistance Fund. 

Anna comes to OHCC after nearly two decades of direct service at community-based organizations in Alameda, Contra Costa, and San Diego Counties.  While Anna has long served unhoused and under housed families, she is excited to be working with the incredible OHCC team to be working more directly to address this basic human need.  

Anna first came to Alameda County as a part of the Whole Person Care pilot, focused on improving collaboration across large and historically siloed systems.  Beginning in March 2020, Anna had the privilege to be a part of community collaboration in action through the implementation of Project Roomkey, part of California’s response to the COVID-19 pandemic.

Anna earned a Master’s degrees in Social Welfare from UC Berkeley.  In her spare time, she enjoys all things music, discovering new corners of the Bay Area, knitting projects, and really good coffee.

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portrait of Amanda GartinAmanda Gartin
Administrative Specialist

Amanda Gartin has been working with Alameda County Health Care Services Agency since April 2017. She first started working with Care Connect and transitioned to the Home Stretch team November 2019. Since being with Home Stretch she has managed the day to day needs of the Home Stretch Housing Assistance Fund.

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Portrait of Joel GoldsmithJoel Goldsmith
Program Specialist

Joel Goldsmith grew up in beautiful Oakland California. He transitioned to OHCC in March of 2022 from Alameda County Cares Connect, where he worked on the County’s Project Roomkey program. Joel’s background is in community-based emergency mental health. Joel serves on the Board of Directors for an avant garde dance theater in San Francisco and is a founding member of a photography collective. Joel has shown artwork at The Museum  of Contemporary Art, San Diego, San Francisco Camerawork, and regularly publishes work in The Racket, SF.

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portrait of Ponnie HillPhonethip "Ponnie" Hill
Administrative Specialist

Ponnie has over 20 years of experience in the finance field. Ponnie joined Alameda County in 2019 and has found a sense of satisfaction helping her community through her role with OHCC. She grew up in Oakland and loves to spend time with her family and friends.

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Picture of Joshua LevineJoshua Levine
Housing Community Supports Quality Improvement and Training Coordinator

Josh joined the Office of Homeless Care and Coordination in June 2022 and serves on the Housing Community Supports team as Quality Improvement and Training Coordinator. In this capacity he supports QI/QA and training activities of the HCS program and provides onboarding and technical assistance to community-based providers to support their HCS program operations. Before joining OHCC, Josh was a Senior Program Manager with the Berkeley Food and Housing Project, where he oversaw four direct-services programs focused on housing support and homelessness services.

 Prior to moving to California in 2019, Josh lived in Washington, DC for 12 years, where he served two years as an AmeriCorps volunteer in education settings, managed a farmer’s market and its associated food access programming targeted at low-income clientele, completed graduate school at the University of Maryland - College Park, and interned/worked at the FDA’s Center for Food Safety and Applied Nutrition. Josh holds a master’s in Public Health and a bachelor’s in Biochemistry. Outside of work, he enjoys wrastlin’ with his two young daughters and exploring the endless hiking and biking trains in Marin County, where he lives with his family.

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Portrait of Lorraine Lilley

Lorraine Lilley
Housing Resource Specialist

Lorraine Lilley, PhD has served as an Alameda County, Housing Resource Specialist, BHCS for over 30 years. As a Housing Support Program (HSP) liaison, she remains committed to linking supportive services to county contracted licensed residential care providers, who are providing care to serious and chronic adult and elder mentally ill residents, to ensure that they receive the best quality of care possible, reduce hospital recidivism and prevent homelessness.

Born and raised in New York and North Carolina, Lorraine has resided in California for 40 years and has two adult children. She has a Master’s Degree in Counseling Psychology from California State University Hayward, CA and Doctorate Degree in Clinical Psychology and Organizational Psychology from the Center for Psychological Studies in Albany, California. 

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portrait of Jennifer LuckyJennifer Lucky
Policy and Communications Coordinator 

Jennifer Lucky, MPH has been working with Alameda County Health Care Services Agency since 2016. Before joining the Office of Homeless Care and Coordination in March 2020, she worked in the Alameda County Public Health Department with the Health Equity Policy and Planning Unit. Prior to her work with Alameda County, Jennifer worked as a Project Director conducting Health Impact Assessment projects and trainings throughout the U.S. Jennifer holds a master’s degree in public health from UCLA and an undergraduate degree in natural resource ecology from the University of Michigan. She is passionate about identifying ways to encourage collaboration and meaningful involvement in public decision making processes. Jennifer is excited to be a part of the OHCC and involved with efforts to improve homeless system operations and identify solutions to homelessness in Alameda County.

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Picture of Hannah MooreHannah K. Moore
Youth Development Manager

Hannah Moore studied Collective Health at the Federal University of Bahia in Salvador Bahia Brazil where she focused on the relationship between police violence, Black masculinity, and art as a tool of liberation. Prior to that Hannah crafted her undergraduate degree at the University of California Berkeley in the department of Interdisciplinary Studies to reflect Community Health and Empowerment where she focused on the Fruitvale Gang Injunction, the health impacts of policing on communities of color and the grassroots responses to the Gang Injunction, while minoring in urban education.

 Hannah is committed to racial equity and justice viewing the world through a Black feminist lens in all she does. In her current role at OHCC as Youth Development Program Manager Hannah leads the build out of a youth unit in the County’s homeless response system, centering the wisdom and experiences of insecurely housed youth. Hannah continues to think critically about the ways we are implementing and evaluating youth programming that centers equity, joy and wellbeing.

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portrait of Tess MunkhjaralTsolmon (Tess) Munkhjaral
Management Analyst

Tsolmon Munkhjargal, a Mongolian native, joined Alameda County in 2020 before transitioning to OHCC in April 2023 from her role in the Data Analytics team at the Data Exchange Unit of the Alameda County Healthcare Services Agency. Prior to this, Tsolmon gained extensive experience across various fields and industries, including project management & coordination, compliance, non-profit management and data analysis. However, her true passion for data science emerged during her tenure with the Data Exchange Unit.

Driven by her firm belief in humanity and the desire to make a difference, Tsolmon is committed to supporting those in need, especially young children. To this end, she runs a small non-profit program in Mongolia that provides school supplies to numerous children every year. Her passion and dedication for making a positive impact in the lives of others is a driving force in both her personal and professional life.

Tsolmon has a deep passion for traveling and has been fortunate enough to live in several different countries. Despite already speaking three languages, her love for learning about different cultures and languages compels her to expand her linguistic repertoire by continuously seeking out opportunities to learn new ones.  

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John Noe
Information Systems Specialist

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portrait of Schalon WoodsZikomo (Zeke) Robinson
Administrative Assistant

While spending the majority of my working life involved in a customer service capacity, I discovered that I had a knack for admin work while working in the Oakland field office during the 2020 Census.  Starting out as a Clerk, I was able to learn all things admin.  This included payroll, onboarding new employees, HR functions, and being responsible for training field personnel.  By the end of the campaign, I had become the Administrative Manager for the office and was responsible for the shipment of all sensitive documents to a Federal storage facility as well as closing out the office at the end of all operations.  Fast forward 18 months and I came to the County, via TAP, starting in the Registrar of Voters (ROV) picking up recall ballots.  From there, I was assigned to work a scan project in the Assessor’s Office where I learned how taxes are levied for businesses and dwellings.  Prior to joining OHCC, I spent the last 18 months working as an Admin Assistant with CalAIM, formerly AC3/Care Connect.  While working with Nancy Halloran and Kim Angeles, my duties included providing HR support for the SHIE, DEU, and CHR units, as well as a number of other HR functions.  I very much look forward to being a part of OHCC and doing my part to eradicate homelessness in the County and beyond.

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portrait of Mona PalaciosMona Palacios
Administrative Services Manager

Mona joined the Alameda County Health Care Services Agency (HCSA) in July 2019, first with Alameda County Care Connect and then with the Office of Homeless Care and Coordination (OHCC).  At OHCC, Mona has worked with an interagency group of caring, dedicated people to implement Project Roomkey, part of California’s response to the COVID-19 pandemic. Before coming to HCSA, Mona served for 10 years as the Executive Officer for the Alameda Local Agency Formation Commission (LAFCo) which oversees the organization and development of local governments. She received her Master’s degree in Public Administration degree from the New York University Wagner School of Public Service and a Bachelor’s degree from George Washington University. Born and raised in Miami, Florida, she is pleased to live on the West Coast, but misses the warmer waters of the Atlantic Ocean.

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portrait of Kawal UlandayKawal Ulanday
Senior Program Specialist

Kawal is a Licensed Clinical Social Worker with ten years of adolescent clinical background in school based health centers in Richmond and Oakland. He joined the county’s Housing Services Office in 2017 as a Behavioral Health Clinician in the MHSA Housing Program. He currently manages the county’s Supported Housing Learning Collaborative which works towards housing stability, quality improvement and capacity building of supported housing programs throughout the county. As a long time community activist, Kawal continues to uphold social justice and equity in mental health and promotes trauma informed practices, awareness of power and privilege and cultural affirmation in working with those we serve.

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portrait of Schalon WoodsSchalon Woods
Clinical Supervisor for Housing Services Office 

BA History and MSW from Cal State Hayward/Eastbay.

Schalon Woods is a Licensed Social Worker with over 18 years’ experience as a mental health provider in Alameda County. Schalon is the clinical supervisor for Housing Services Office where she manages permanent supportive housing, interim housing/shelters and licensed board and care programs. As a social justice advocates, Schalon believes housing and health access are human rights!

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