Kerry Abbott joined the Health Care Services Agency as Director of Homeless Care and Coordination at the end of 2019. In this role she directs the OHCC staff and oversees strategic planning related to the County’s homelessness work, facilitates partnerships with cities, and supports the countywide homelessness response system.
Coordinated Entry Program Director
Colleen joined the Alameda County team in June 2019 as the Home Stretch Program Manager. Colleen and her team are responsible for matching and referral to permanent supportive housing and administering the Home Stretch Housing Assistance Fund. Colleen came to Alameda County with 8 years of experience working toward housing justice as a director of shelter programs and a direct service provider. Colleen earned a Master’s of Social Welfare from UC Berkeley. She believes that housing is a basic human right and is passionate about creating systems change and shifting paradigms until all individuals have access to stable housing and the opportunity to thrive.
Housing Services Director
Jeannette Rodriguez joins the Office of Homeless Care and Coordination management team serving as the Housing Services Director. Prior to joining OHCC, since 2010, Jeannette had been managing a portfolio of federal and state homelessness funding within the Housing and Community Development Department. Jeannette has over twenty-years of public service and nonprofit management experience and is committed to bridging connections with community-based partners. She holds a master’s in Public Administration and a bachelor’s in Anthropology. In her free time, she enjoys camping and outdoor adventures with her family.
Policy and Planning Director
Suzanne began her career in homeless services as the Administrative Officer for the VA's Homeless Department at the Palo Alto Health Care System. She took on a dual program manager role in 2008 when Congress authorized the new HUD-VASH program, and began working with local housing authorities to house as many veterans as possible.
In 2012, Suzanne joined Alameda County's Health Care for the Homeless program to support the development and implementation of the Trust Health Center in downtown Oakland. Since that time, Suzanne has held several positions in Alameda County supporting efforts to end homelessness.
Prior to entering the homeless services sector, Suzanne spent several years as a learning center director and instructional consultant supporting children and adults with learning differences. Suzanne holds a master's in Public Administration and a bachelor's in Psychology. In her spare time, Suzanne enjoys playing classical piano and jogging around town.
Program Services Coordinator
Amanda Ahlersmeyer joined the Office of Homeless Care and Coordination Home Stretch team in October 2022. Amanda began her career in direct-service and client advocacy including housing-first, harm reduction support of unhoused individuals and families. Amanda transitioned from direct support to programmatic/organizational work including program evaluation, data analysis and compliance for social service housing and mental health organizations. Amanda is excited to be a part of the OHCC and collaborate with colleagues and community-based partners dedicated to expanding housing access and healthcare supports in Alameda County. Amanda holds a master's in Social Work, Policy and Community Arenas and a bachelor's in Social Work.
Supportive Housing Stability Liaison
Zoe Bailey joined the Alameda County Office of Homeless Care and Coordination team in March 2021. As a Supportive Housing Stability Liaison, Zoe is responsible for advocating and creating innovative solutions to supportive housing units with the goal of maintaining stable housing for all tenants.
Zoe previously served as a Psychiatric Social Worker for San Mateo County Children and Family Services where she was a liaison for the Katie A/ Pathways to Wellbeing program while also providing direct therapeutic services to children and families.
Zoe earned Master’s degrees in Social Welfare from UC Berkeley. She is passionate about creating spaces of safety and curiosity, advocating for quality care for all and multi-disciplinary collaboration.
Yen Yen started at Alameda County Public Health in the Emergency Preparedness Program in 2017, supported the COVID response since the very first day of the pandemic in December 2019 and joined OHCC in August 2022. Yen Yen holds a bachelor’s degree in Hospitality Management. She has managed restaurants and hotels in her prior life. She loves spending her time with her family, trying out local breweries, cooking/baking new recipes, and being a plant mom.
Housing Office Liaison
Kevin Charles transitioned to OHCC in January 2021 from his position as an Alameda County Behavioral Healthcare social worker at the Juvenile Justice Center. Before coming to Alameda County, Kevin worked for Marin County Mental Health as a school-based clinician and coordinated the juvenile drug courts for Contra Costa County Alcohol and Other Drugs Services. As a Housing Services Liaison, he works with housing and services providers to help residents live the healthiest and freest lives possible.
Celeste joined the Home Stretch Program in April 2017. As she has been the public’s first point of contact for Home Stretch, Celeste also supports the team in receiving and processing matches for permanent supportive housing, data entry and reporting, and other related duties. She finds her role beyond rewarding, collaborating with talented co-workers, providers, serving and supporting the community with housing resources for those who need them most. Celeste spent remarkable 7 years in other Alameda County Agencies’ SSA,HCSA-HR, Assessor with tasked positions . She enjoys her weekends spending time with her two grandchildren, gardening, taking walks and daytrips with friends and family.
Housing Community Supports Program Manager
Andrea Dodge has over 24 years of experience developing innovative projects that address the social determinants of health, and leading collaborative efforts among diverse stakeholders to support policy and systems change. She joined Alameda County Health Care Services Agency in 2013. Prior to joining the Office of Homeless Care and Coordination in 2022, her work focused on older adult programs and services, as well as managing procurements and contracts. She served as a member of the Alameda County Age-Friendly Council’s Leadership Team for five years and co-chaired the Council’s Digital Inclusion Workgroup, which in 2022 released a county-wide Older Adult Digital Needs Assessment Survey report. She is excited to join the OHCC team and support systems changes that allow equitable access to housing for all of Alameda County’s residents.
Andrea holds master’s degrees in Public Health and Social Welfare from the University of California at Berkeley. In her free time, she enjoys hiking, reading, dancing and spending time with friends and family.
Letty Elenes is an award-winning strategist with strengths in identifying, developing, and executing the start-to-end process of successful innovative programs. Accomplished increasing engagement, expanding resources, and building relationships with organizational partners. Recognized as a strong advocate leader within the mental health community with the ability to assess and solve problems, resulting in positive outcomes for participants and organizations. She is the co-author of WRAP® for Youth (Wellness Recovery Action Plan) and an international public speaker. Letty joined the Home Stretch team in 2022.
Senior Management Analyst
As Senior Management Analyst for the Office of Homeless Care and Coordination, Martha works as data lead, assisting with grant and program reporting, data analysis, and data quality.
Martha began her career in direct service to her community which included work as advocate for the homeless at the San Francisco Bar Association’s Homeless Advocacy Project, counselor to survivors of domestic violence with the Chicago Abused Women’s Coalition, and school social worker in the Chicago Public Schools (CPS). She moved from direct service to organizational work when she discovered her passion for affecting her community on a macro level using data. As Data Systems Manager with CPS and Program Portfolio Manager with After School Matters, Martha used her skills to move equity efforts forward for Latinx and Black youth by finding and responding to gaps in programming and outreach. Martha received her Master’s degree from the Jane Addams College of Social Work at the University of Illinois at Chicago.
Senior Financial Services Specialist
Yaa joined the Office of Homeless Care and Coordination as the Senior Financial Services Specialist in October 2021. She received her a BS in Health Science and worked in the public health sector for 9 years focusing on Maternal, Child, and Adolescent Health. Realizing that she had a passion for administration she received an MBA from Cal State East Bay in 2020. She comes to the County of Alameda in hopes of increasing and strengthening her skills in public finance and supporting programs that aim to improve the lives and well-being of people and communities. Yaa enjoys reading, exploring, and traveling in her spare time.
Anna has been in the administrative support field for over 20 years. She has been with Alameda County since 2002 and joined the Office of Homeless Care and Coordination in June 2020. She manages the calendars of the management team and provides administrative support to the entire team. Anna loves cooking, dancing, singing, and all things purple.
Housing Development and Capacity Coordinator
Amy Faulstich joined the Office of Homeless Care and Coordination team in April 2022 to serve as the Housing Development and Capacity Coordinator. Prior to joining OHCC, Amy has been managing projects in partnership with communities at the local level and regionally in the Bay Area for 16 years. Amy was a Mental Health Services Act Coordinator for Sonoma County for 5 years and has 6 years of experience in suicide prevention and behavioral health workforce development. She holds a master’s in Social Work from San Francisco State. In her free time, she enjoys going to the beach, swimming and riding her bike in Alameda.
Home Stretch Program Manager
Anna and her team are responsible for matching and referral to permanent housing resources across the County as well as administering the Home Stretch Housing Assistance Fund.
Anna comes to OHCC after nearly two decades of direct service at community-based organizations in Alameda, Contra Costa, and San Diego Counties. While Anna has long served unhoused and under housed families, she is excited to be working with the incredible OHCC team to be working more directly to address this basic human need.
Anna first came to Alameda County as a part of the Whole Person Care pilot, focused on improving collaboration across large and historically siloed systems. Beginning in March 2020, Anna had the privilege to be a part of community collaboration in action through the implementation of Project Roomkey, part of California’s response to the COVID-19 pandemic.
Anna earned a Master’s degrees in Social Welfare from UC Berkeley. In her spare time, she enjoys all things music, discovering new corners of the Bay Area, knitting projects, and really good coffee.
Amanda Gartin has been working with Alameda County Health Care Services Agency since April 2017. She first started working with Care Connect and transitioned to the Home Stretch team November 2019. Since being with Home Stretch she has managed the day to day needs of the Home Stretch Housing Assistance Fund.
Joel Goldsmith grew up in beautiful Oakland California. He transitioned to OHCC in March of 2022 from Alameda County Cares Connect, where he worked on the County’s Project Roomkey program. Joel’s background is in community-based emergency mental health. Joel serves on the Board of Directors for an avant garde dance theater in San Francisco and is a founding member of a photography collective. Joel has shown artwork at The Museum of Contemporary Art, San Diego, San Francisco Camerawork, and regularly publishes work in The Racket, SF.
Interim Housing Program Manager
LaWanda Green serves as the Interim Housing Program Manager. LaWanda leads the planning and implementation of interim housing in Alameda County, and she joined OHCC in 2020. Before her time with the county, she worked with diverse populations in the Criminal Justice System for over 19 years. LaWanda spent 12 years working in program implantation for the Criminal Justice System. Leading programs such as Youth Offender programs, Mentor Training programs, Specialized Female and Lifer programs.
Administrative Specialist II
Ponnie has over 20 years of experience in the finance field. Ponnie joined Alameda County in 2019 and has found a sense of satisfaction helping her community through her role with OHCC. She grew up in Oakland and loves to spend time with her family and friends.
Housing Community Supports Quality Improvement and Training Coordinator
Josh joined the Office of Homeless Care and Coordination in June 2022 and serves on the Housing Community Supports team as Quality Improvement and Training Coordinator. In this capacity he supports QI/QA and training activities of the HCS program and provides onboarding and technical assistance to community-based providers to support their HCS program operations. Before joining OHCC, Josh was a Senior Program Manager with the Berkeley Food and Housing Project, where he oversaw four direct-services programs focused on housing support and homelessness services.
Prior to moving to California in 2019, Josh lived in Washington, DC for 12 years, where he served two years as an AmeriCorps volunteer in education settings, managed a farmer’s market and its associated food access programming targeted at low-income clientele, completed graduate school at the University of Maryland - College Park, and interned/worked at the FDA’s Center for Food Safety and Applied Nutrition. Josh holds a master’s in Public Health and a bachelor’s in Biochemistry. Outside of work, he enjoys wrastlin’ with his two young daughters and exploring the endless hiking and biking trains in Marin County, where he lives with his family.
Housing Resource Specialist
Lorraine Lilley, PhD has served as an Alameda County, Housing Resource Specialist, BHCS for over 30 years. As a Housing Support Program (HSP) liaison, she remains committed to linking supportive services to county contracted licensed residential care providers, who are providing care to serious and chronic adult and elder mentally ill residents, to ensure that they receive the best quality of care possible, reduce hospital recidivism and prevent homelessness.
Born and raised in New York and North Carolina, Lorraine has resided in California for 40 years and has two adult children. She has a Master’s Degree in Counseling Psychology from California State University Hayward, CA and Doctorate Degree in Clinical Psychology and Organizational Psychology from the Center for Psychological Studies in Albany, California.
Policy and Communications Coordinator
Jennifer Lucky, MPH has been working with Alameda County Health Care Services Agency since 2016. Before joining the Office of Homeless Care and Coordination in March 2020, she worked in the Alameda County Public Health Department with the Health Equity Policy and Planning Unit. Prior to her work with Alameda County, Jennifer worked as a Project Director conducting Health Impact Assessment projects and trainings throughout the U.S. Jennifer holds a master’s degree in public health from UCLA and an undergraduate degree in natural resource ecology from the University of Michigan. She is passionate about identifying ways to encourage collaboration and meaningful involvement in public decision making processes. Jennifer is excited to be a part of the OHCC and involved with efforts to improve homeless system operations and identify solutions to homelessness in Alameda County.
Youth Development Manager
Hannah Moore studied Collective Health at the Federal University of Bahia in Salvador Bahia Brazil where she focused on the relationship between police violence, Black masculinity, and art as a tool of liberation. Prior to that Hannah crafted her undergraduate degree at the University of California Berkeley in the department of Interdisciplinary Studies to reflect Community Health and Empowerment where she focused on the Fruitvale Gang Injunction, the health impacts of policing on communities of color and the grassroots responses to the Gang Injunction, while minoring in urban education.
Hannah is committed to racial equity and justice viewing the world through a Black feminist lens in all she does. In her current role at OHCC as Youth Development Program Manager Hannah leads the build out of a youth unit in the County’s homeless response system, centering the wisdom and experiences of insecurely housed youth. Hannah continues to think critically about the ways we are implementing and evaluating youth programming that centers equity, joy and wellbeing.
Housing Service Coordinator
For over a decade, Martin Pacheco’s passion has been dedicated to assisting Consumers/Clients with severe mental illness reach their Housing and Competitive Employment goals. For the last three years, Martin has been managing the Alameda County’s (HCSA)- (BHCS) Housing Assistance Fund Program. The Housing Assistance Fund Program, is a revolving fund, created to provide a flexible source of financial assistance to help BHCS consumers, and their families, to move out of homelessness, into stable housing of their choice. Martin’s main role, is to assist and prevent consumers from losing their housing and to help them obtain and maintain long-term, stable housing results.
Prior to managing the (HAF) Program, Martin worked over eight years, with another AC-BHCS Program, the Vocational Program, as an (IPS), certified Employment Specialist. As an (IPS) Employment Specialist, Martin’s role was to assist BHCS consumers with severe mental illness, or substance abuse problems, to maximize their potential for independence. As the first (IPS) certified Employment Specialists, Martin learned to focus on his consumers’ employment goals by understanding what they already did well and identifying their interests and motivations. This allowed him to lead his consumers to successfully achieve their employment goals. As the first (IPS) Employment Specialist, Martin learned to help MH consumers to develop specific and feasible employment plans, while providing individualized services tailored to the needs of each of his consumers/clients. Martin’s goal is to continue assisting consumers with severe mental illness to obtain satisfying: competitive employment, but most importantly, sustainable housing results.
Interim Housing Operations Manager
Mona joined the Alameda County Health Care Services Agency (HCSA) in July 2019, first with Alameda County Care Connect and then with the Office of Homeless Care and Coordination (OHCC). At OHCC, Mona has worked with an interagency group of caring, dedicated people to implement Project Roomkey, part of California’s response to the COVID-19 pandemic. Before coming to HCSA, Mona served for 10 years as the Executive Officer for the Alameda Local Agency Formation Commission (LAFCo) which oversees the organization and development of local governments. She received her Master’s degree in Public Administration degree from the New York University Wagner School of Public Service and a Bachelor’s degree from George Washington University. Born and raised in Miami, Florida, she is pleased to live on the West Coast, but misses the warmer waters of the Atlantic Ocean.
Andrew joined the Home Stretch team in early 2021 as a Program Specialist. While working towards a master’s in Public Health, Andrew’s journey with Alameda County began during an internship working on projects with the Housing Services team. Prior to this, he had been working in a direct services role where he led with empathy and a passion for supporting communities to thrive in affordable housing. Andrew holds a bachelor’s degree in Anthropology and maintains a holistic approach towards understanding the intersections of health and housing as he works to support system wide change to ensure access to safe, stable, and affordable housing for all.
Senior Program Specialist
Kawal is a Licensed Clinical Social Worker with ten years of adolescent clinical background in school based health centers in Richmond and Oakland. He joined the county’s Housing Services Office in 2017 as a Behavioral Health Clinician in the MHSA Housing Program. He currently manages the county’s Supported Housing Learning Collaborative which works towards housing stability, quality improvement and capacity building of supported housing programs throughout the county. As a long time community activist, Kawal continues to uphold social justice and equity in mental health and promotes trauma informed practices, awareness of power and privilege and cultural affirmation in working with those we serve.
Clinical Supervisor for Housing Services Office
BA History and MSW from Cal State Hayward/Eastbay.
Schalon Woods is a Licensed Social Worker with over 18 years’ experience as a mental health provider in Alameda County. Schalon is the clinical supervisor for Housing Services Office where she manages permanent supportive housing, interim housing/shelters and licensed board and care programs. As a social justice advocates, Schalon believes housing and health access are human rights!